Frequently Asked Questions

How do I order?
Complete the online order form or simply call 503-815-1974.
Once you’ve signed up for service you’ll get an email containing all important information, details and delivery date for their area.

How far in advance do I order?
Usually one day before the scheduled delivery to your area. When you sign-up, we’ll send you an email or call you and let you know when to expect your milk delivery.

How far in advance can I change my order?
At least one-day before your delivery date. Please let us know of any changes in your delivery at least 24-hours before delivery.

This week I’ll be out of town for two days, can I modify my order for the week?
Yes, just email us at bennettfamilyfarm@outlook.com or call 503-815-1974

What do I do with my empty bottles?
You just put them back in the cooler we provide for pick up on your schedule day. OR, you can return them to a BFF retailer. Please put cooler out night before scheduled delivery — no cooler, no delivery.

How do I pay?
Forms of payment accepted: cash, check, money order. We send out monthly invoices.

What if I’m not at home for delivery?
You don’t have to be home for the delivery. We provide a cooler that will keep the milk cold until you return.

Where do you deliver?
Bennett Family Farms delivers to the following communities and areas surrounding:
Tillamook County and Lincoln City for Residential Deliveries. Business Deliveries (stores, restaurants etc.) at BFF discretion.
ALL of Tillamook County:
Bay City, Beaver, Brighton, Cloverdale, Garibaldi, Hebo, Idaville, Manzanita, Mohler, Nehalem, Neskowin, Pacific City, Tillamook, Wheeler.

Which retail stores sell BFF milk?
Check here for the latest list

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